NEW The ShiftFlow employee app for iOS and Android

Rotas, clock-ins and HR for hospitality, in one flow.

ShiftFlow is the workforce platform for restaurants, bars, cafes and bakeries. Plan the week, clock staff in at the door, approve timesheets and stay on the right side of UK employment law, all from one place.

  • UK compliance built inWorking Time Regulations, Right to Work and statutory leave.
  • Trades past midnightYour trading day ends when you close, not at 00:00.
  • One venue or fiftyMulti-location staff, rotas and settings that inherit.
  • Secure by designEncrypted documents, SSO, MFA and a full audit trail.
One system, three apps

Everyone gets the screen that fits their job

Managers plan from the office, staff clock in at the venue tablet and check their week on their own phone. It is all the same data, updated live.

Manager web

Run every site from the browser

Rotas, timesheets, people, documents, reports and settings for owners, managers and HR.

  • Drag-and-drop rota builder with live costs
  • Approvals inbox for leave, swaps and punches
  • Nine reports with print and CSV export
Kiosk

Clock in at the door with a PIN

An installable tablet app for iPad and Android that turns any tablet into a time clock.

  • Pair a tablet in seconds with a one-time code
  • Cards or list, comfortable or compact
  • Keeps working when the Wi-Fi drops
  • Breaks, late arrivals and no-shows flagged
Employee app

Their week, in their pocket

Staff see shifts, book holiday, swap shifts and sign documents from their own phone.

  • Shifts, hours worked and holiday at a glance
  • Pick up open shifts and offer swaps
  • Sign contracts and confirm announcements
Features

From the rota to the pay run

Plan it, work it, approve it, pay it. Every step feeds the next, so the hours on the rota, the punches at the kiosk and the figures in payroll always agree.

Scheduling

Build next week's rota in minutes

Drag shifts into place, drop in templates or copy last week. Hours, cost, wage percentage and labour per hour update as you go, with the weather on every day header.

  • Four views, two densitiesWeek grid, hourly day timeline, month overview and coverage heatmap. Switch to Compact to fit the whole team on one screen.
  • Approve, publish and notifyDraft, approval and publish, with only changed shifts announced after an amend.
  • Open shifts and swapsBroadcast unfilled shifts across sites. Staff claim them, you confirm.
Time and attendance

Timesheets that are already checked

Planned and actual hours side by side for the whole team. Late, early leave and no-show are flagged for you, and edits keep a reason and an audit record.

  • Planned against actualScheduled, punched, edited and worked hours with variance per shift.
  • Approve in bulkApprove a whole week in one click once the exceptions are cleared.
  • Pay run exportApproved hours flow straight into a payroll-ready export.
People and HR

Hire, onboard and keep records in one place

Send a new starter a link. They fill in their details, upload Right to Work evidence and sign their contract online. Nobody is marked complete until both are done.

  • Six ways to see your teamList, grid, people and profile side by side, an org chart of reporting lines and a map of every site.
  • Complete employee profilesPositions with their own pay rates, bank, immigration, notes and history.
  • E-signatures includedContracts and handbooks signed in the browser, with a certificate page.
  • Holiday and absenceEntitlements, leave years, bank holidays and sickness, shown on the rota.
Compliance

Catch the problem before the rota goes out

Every rota is checked against the rules before it can be published. Errors block publishing, warnings are shown, and each rule can be tuned for each venue.

11 hour rest48 hour week20 minute breaksYoung workers Night work for minorsFood hygiene certificateManagement certificate Visa hour capsLeave clashesDouble booking
Kiosk

A time clock on any tablet

No proprietary hardware. Install the kiosk on an iPad or Android tablet, lock it to the app, and your team clocks in with their PIN.

  1. Pair the tabletEnter a one-time pairing code and the tablet is tied to that venue.
  2. Tap your name, enter your PINClock in, start a break, clock out. Pick the position if you hold more than one.
  3. Works offlinePunches are kept on the device and sent the moment the connection returns.
  4. See it liveThe dashboard shows who is on shift now, and the timesheet fills itself.
Employee app

Fewer messages to the manager's phone

"When am I on?", "How much holiday do I have left?", "Can someone cover Saturday?" The employee app answers all of them, and you decide which parts each venue switches on.

HomeHours, shifts and holiday as rings
ShiftsThe week, across every site they work
Time offBook holiday without a phone call
Swaps and giveawaysOffer a shift to a colleague. Changes of hands go to the manager to approve.
Documents and signingRead and sign contracts and policies, upload evidence from the camera.
AnnouncementsPost to a site or a position and see exactly who has read it.
Private by defaultEmail code sign-in, Face ID lock and access only to their own records.
Every view

See the team the way you work

Thirteen ways to look at your rota, your people and your venue floor. Every list and grid comes in Comfortable or Compact, so a team of eight and a team of eighty both fit.

Rota

  • WeekSeven days by position or person, with hours, cost and weather.
  • DayAn hourly timeline for one trading day, with staff counted per hour.
  • MonthHours, cost and staff for every day of the month.
  • Coverage heatmapHow many people are on the floor, hour by hour.

Employees

  • List and classic listEveryone across every site, with the columns you choose.
  • GridA card for every person.
  • People and profileBrowse the team with the profile open alongside.
  • Org chartReporting lines across every site. Drag to change them.
  • Team by locationEvery site on a map, with who works there.

Kiosk

  • CardsStaff tap their own card to clock in.
  • ListOne line per person, for large teams.
  • SearchType a name or employee number.
Density Comfortable Compact
Everything in ShiftFlow

The full feature list

The rota, the time clock, HR, documents and the employee app, all in one system. Switch on the parts each venue needs.

Scheduling

  • Week, day, month and coverage heatmap views
  • Comfortable or Compact density
  • Drag and drop, resize and drag-create shifts
  • Shift templates, copy last week or start from scratch
  • Group by position, category, person or day part
  • Live hours, cost, wage percentage and sales per labour hour
  • Weather forecast on every day
  • Draft, approval and publish workflow
  • Amend after publishing, notifying only changed shifts
  • Past days locked against edits
  • Staff availability shown on the rota
  • Rota acknowledgement by staff
  • Print as graphical, table or roster

Multi-site and shift cover

  • Staff with a home site and extra sites they can work at
  • Double bookings across sites blocked and explained
  • Open shifts broadcast across sites, claimed by staff
  • Shift swaps and giveaways, approved by managers
  • Transfers between sites with an audit trail
  • Settings set once for the business, overridden per site
  • Trading days that run past midnight

Time and attendance

  • Tablet kiosk with PIN clock-in, breaks and clock-out
  • Kiosk cards, list or search view, in two densities
  • Works offline and syncs when back online
  • Optional photo on clock-in, and geofencing
  • Late, early leave and no-show rules you can tune
  • Unscheduled clock-ins approved into the timesheet
  • Manager overrides with a reason and audit record
  • Day and week timesheets, planned against actual
  • Approve a whole week in one click
  • Missed clock-out sweep

People and HR

  • Six directory views: list, classic list, grid, people and profile, org chart and team by location map
  • Profiles for personal, employment, pay, bank, immigration, notes and history
  • Several positions per person, each with its own pay rate
  • Hourly, salaried and zero hours contracts
  • Reporting lines, edited by dragging on the org chart
  • Leavers and rehires with dated history
  • People insights: headcount, contracts, service and turnover
  • Import your staff list from your previous HR system
  • Employee number formats and consistent name capitalisation

Onboarding and documents

  • New starter link with a form you configure
  • Right to Work checks, with expiry reminders at 30, 14 and 7 days
  • Contracts and policies signed online, with countersigning
  • Contract templates that fill in the employee's details
  • Send a document for signature to a whole site or position
  • Encrypted document library with folders and document types
  • Document expiry warnings

Holiday and absence

  • Absence types, entitlements and leave years
  • Allowances, carry-over and blackout dates
  • UK bank holidays
  • Sickness recording
  • Leave shown on the rota and checked for clashes
  • Requests approved from one inbox

UK compliance

  • 11 hours rest between shifts
  • 48 hour average working week
  • Minimum breaks
  • Daily hours and night work limits for under-18s
  • Food hygiene and management certificates by position
  • Visa weekly hour caps from Right to Work, across all sites
  • Leave clashes and overlapping shifts
  • Errors block publishing, warnings are shown

Reports and dashboard

  • Timesheets and wage costs
  • Sales against labour
  • Attendance and overtime
  • Coverage heatmap
  • Compliance breaches
  • Leave summary
  • Right to Work status
  • Pay run export for payroll
  • Print and CSV export on every report
  • Dashboard with sales, labour, compliance and who is on shift now

Employee app

  • Shifts, hours worked and holiday at a glance
  • Request time off, even when offline
  • Pick up open shifts and offer swaps
  • Set availability
  • Read and sign documents, upload evidence
  • Update personal details, approved by a manager
  • Announcements with read confirmation
  • Sign in by emailed code, with Face ID lock
  • You choose which parts each site offers

Communication

  • Announcements to a site or position, with who has read them
  • In-app notifications and an approvals inbox
  • Rota emails with calendar attachments
  • Quiet hours and batching for rota emails
  • Birthday emails and automatic reminders
  • Your own email templates and email server

Security and administration

  • Single sign-on with Microsoft Entra ID or any OIDC provider
  • Authenticator app MFA with recovery codes
  • Session timeouts you set, and sign out everywhere
  • Roles from fine-grained permissions, scoped to sites
  • Full audit log of every change
  • Encrypted sensitive data with key rotation
  • One login across several businesses
  • Twelve colour themes, light and dark
Security and platform

Serious about your people's data

Staff records hold passports, bank details and National Insurance numbers. ShiftFlow was built to protect them from the first line of code.

Encrypted at rest

Sensitive fields and documents are encrypted with AES-256-GCM, with managed key rotation.

Tenant isolation

Every business is separated at the database itself with row level security, not only in the application.

SSO and MFA

Single sign-on with Microsoft Entra ID or any OIDC provider, plus authenticator app MFA.

Granular permissions

Roles built from fine-grained permissions, scoped to the locations each manager looks after.

Full audit trail

Every change is recorded with who, when and what it was before, ready for any dispute.

Settings that inherit

Set it once for the business, override it for a single venue only where you need to.

Coming next

Let your sales drive your rota

ShiftFlow already reports sales against labour. Point of sale integrations are on the roadmap, so live sales can forecast how many people you need, hour by hour.

Lightspeed
Toast
Square
Tevalis
Zonal
Get started

See ShiftFlow with your own rota

Tell us about your venues and we will set up a demo workspace with your positions and locations, so you can see exactly how your week would look.

Book a 30 minute walkthrough, or ask us anything about moving from your current system. We can import your staff list for you.

Book a demo info@btree.uk
Who we are

ShiftFlow is designed and built in the UK by {btree}, a technology consultancy that blends deep technical expertise with business insight to build scalable, smart and sustainable digital products.

  • Custom software developmentFull-stack applications on modern, cloud-native foundations.
  • Microsoft cloud and on-premisesMicrosoft 365, Azure, Exchange and Active Directory.
  • Enterprise architectureSecurity, integration patterns and modernisation.
  • DevOps and infrastructure as codePipelines, provisioning and secure environments.